Payment Issue

Having trouble sending or receiving money? Our team is here to help you resolve payment delays or errors quickly and securely.

Free
Customer service agent assisting a client with payment issues over the phone.
Customer service agent assisting a client with payment issues over the phone.
Close-up of a computer screen showing a Western Union transaction in progress.
Close-up of a computer screen showing a Western Union transaction in progress.

Account Support

Need help with your Western Union account? Whether it’s password recovery or updating your details, we’re ready to assist.

Free

FAQs

How to send money?

Visit a Western Union agent or use our website to send funds quickly.

What are the fees?

Fees vary by destination and amount; check our fee calculator online.

How to track transfer?

Use your tracking number (MTCN) on our website or call support to see your transfer status.

Contact us anytime for help with your transfer.

How to cancel transfer?
Where to pick up?

Pick up money at any authorized Western Union location near you.

Our Services

Helping you send and receive money with ease and confidence

Money Transfer

Fast, secure transfers worldwide with real-time tracking.

A customer service agent assisting a client with a money transfer on a computer.
A customer service agent assisting a client with a money transfer on a computer.
Customer Support

Friendly help available 24/7 for any questions or issues.

A smiling support team member wearing a headset ready to assist customers.
A smiling support team member wearing a headset ready to assist customers.